Alua Tenerife in PUERTO DE LA CRUZ

About this property

Alua Tenerife is located in a quiet area of Puerto de la Cruz, approximately 300 meters (984 feet) from Playa Jardín and a 10-minute walk from the town center. A supermarket is conveniently located about 50 meters away, with other shops, restaurants, and bars also nearby. The hotel was completely renovated in 2021. The complex offers 421 comfortable, smoke-free rooms, including family rooms and wheelchair-friendly options. Each room is thoughtfully equipped with air conditioning (availability varies by room type and season), a balcony or terrace, a mini fridge, a safe (some for a fee), satellite TV, and free WiFi. Guests will find comfortable beds, including double or twin configurations, and extra beds or cots are available on request. Room amenities may also include a desk, ironing set, telephone, kettle, and in select rooms, a capsule coffee machine, bottled water, or a coffee/tea maker. Bathrooms feature a shower, hairdryer, and some include a bidet and background music, along with toiletries and bathrobes in select guest restrooms. Dining options include two air-conditioned restaurants, a buffet restaurant, and a snack bar. Guests can enjoy refreshing beverages at the lobby bar, two other bars, or the poolside bar. On-site breakfast is available, and meal plans range from Half Board to All Inclusive, offering a variety of culinary choices. Self-service vending machines are also available. The hotel boasts two outdoor freshwater pools, including a separate children's pool, with complimentary sun loungers and umbrellas. An indoor pool, sauna, and hot tub are available for an extra charge, with the indoor pool closed on Saturday afternoons and Sundays. Guests can also unwind at the waterside lounge, massage, steam room, or spa. For recreation, Alua Tenerife offers a free pitch and putt golf course, a gym/fitness center, tennis courts (some for a fee), squash courts, billiards (for a fee), darts, table tennis, aerobics, yoga, and pilates. Bicycle rental is available, and watersports can be found approximately 300 meters away. A games room and a TV room provide additional entertainment. Children are well catered for with a dedicated play area, a separate children's pool, a mini club (for ages 4-12), and an activity program. Babysitting services are available for a fee. The hotel provides a range of services including a 24-hour reception with baggage storage, safety deposit boxes, a tour desk, ticket service, and money changing. Free WiFi is accessible throughout the property. Transport services include car rental, taxi service, and a hotel shuttle bus, with accessible parking available on-site (for a fee). A bus stop is approximately 100 meters away, and a bus station is a 15-minute walk. Laundry service, dry cleaning, coin-operated laundry, and daily housekeeping are also provided. For business needs, two conference rooms are available. The property features a garden and an on-site shopping center with a supermarket, various shops, and a coiffeur. Guests can elevate their stay with My Favorite Club® exclusive services, which include personalized check-in and check-out, access to the My Favorite Club Lounge with snacks and drinks, access to exclusive areas, and a welcome bottle of sparkling wine with a letter from the General Manager upon arrival. The hotel is wheelchair-accessible, offering barrier-free access, wheelchair-accessible lifts, and bathrooms. Staff speak English, German, French, and Spanish. Accepted payment methods include Visa, Euro/MasterCard, American Express, and EC card. The Alua Tenerife is a Tourist hotel. The nightlife/restaurants are located in the hotel.